With proper garage door care and maintenance, your Richards-Wilcox door will perform reliably for years to come. To maintain your garage door warranty, see the instructions below for when Richards-Wilcox requires performing these maintenance items. Select your environment for care and maintenance recommendations.
Garage Door Care
Normal Environment
For areas not exposed to salt, salt fog, dirt or other airborne substances, or where winter road salt is not used, here are recommendations on how to provide garage door care.
Every 6 Months
Wash the garage door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wash both interior and exterior. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
Lubricate garage door track and hinges with silicone or Teflon based spray. Do not use WD-40 type lubricant (oil-based), or grease. Then open and close the garage door to distribute the lubricant.
Every 12 Months
Inspect garage door springs and hardware for signs of wear. Avoid any contact with the torsion springs as they are under extreme tension. Call your local Richards-Wilcox Authorized Dealer to schedule a service call if you suspect any problems.
As Needed
If surface rust appears, immediately contact your local Richards-Wilcox Authorized Dealer for inspection and garage door repair options.
Winter Environment
For areas where winter road salt is used, here are recommendations on how to provide garage door care.
Every 6 Months
Wash the garage door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wash both interior and exterior. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
Lubricate garage door track and hinges with silicone or Teflon based spray. Do not use WD-40 type lubricant (oil-based), or grease. Then open and close the garage door to distribute the lubricant.
Every 12 Months
Inspect garage door springs and hardware for signs of wear. Avoid any contact with the torsion springs as they are under extreme tension. Call your local Richards-Wilcox Dealer to schedule a service call if you suspect any problems.
As Needed
Clean off road salt from garage door interior and exterior surfaces. Use a mild soap (such as car wash soap or dishwashing soap) and water. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
If surface rust appears, immediately contact your local Richards-Wilcox Dealer for inspection and garage door repair options.
Coastal Environment
For areas with exposure to salt or salt fog, here are recommendations on how to provide garage door care.
Every 6 Months
Wash the garage door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wash both interior and exterior. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
Lubricate garage door track and hinges with silicone or Teflon based spray. Do not use WD-40 type lubricant (oil-based), or grease. Then open and close the garage door to distribute the lubricant.
Every 12 Months
Inspect garage door springs and hardware for signs of wear. Avoid any contact with the torsion springs as they are under extreme tension. Contact your local Richards-Wilcox Authorized Dealer to schedule a service call if you suspect any problems.
As Needed
Clean off road salt from garage door interior and exterior surfaces. Use a mild soap (such as car wash soap or dishwashing soap) and water. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
If surface rust appears, immediately contact your local Richards-Wilcox Authorized Dealer for inspection and garage door repair options.
Harsh Environment
For areas with exposure to dirt or other airborne substances, here are recommendations on how to provide garage door care.
Every 6 Months
Wash the garage door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wash both interior and exterior. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
Lubricate garage door track and hinges with silicone or Teflon based spray. Do not use WD-40 type lubricant (oil-based), or grease. Then open and close the garage door to distribute the lubricant.
Every 12 Months
Inspect garage door springs and hardware for signs of wear. Avoid any contact with the torsion springs as they are under extreme tension. Contact your local Richards-Wilcox Authorized Dealer to schedule a service call if you suspect any problems.
As Needed
Clean off road salt from the interior and exterior garage door surfaces. Use a mild soap (such as car wash soap or dishwashing soap) and water. Rinse thoroughly. Do not use harsh or abrasive detergents. Do not use a pressure washer to rinse door.
If surface rust appears, immediately contact your local Richards-Wilcox Authorized Dealer for inspection and garage door repair options.
Why Richards-Wilcox
AUTHORIZED DEALERS
A door is only as good as its installation. That’s why our doors are only installed by Authorized Dealers. This process ensures that every installation meets our standards of quality.
MADE IN CANADA
Richards-Wilcox™ Canada has been in business for over 100 years; from parts, to hardware to panels, R-W doors are proudly Made in Canada.
LIFETIMER™ WARRANTY
When you choose R-W, you’ve chosen the best garage door you can buy and we’ll back that up in writing with our Limited Life-Timer™ Warranty.
Neufoam™
In order to achieve the highest thermal values and stability, RW sections are evenly filled environmentally friendly CFC/HCFC-free Neufoam™. The higher density polyurethane insulation in a computer controlled continuous process provides uniform insulation, superior adhesion and excellent strength to the door panels.
WeatherLock™ System
Featuring our exclusive WeatherLock™ Section Joint, Dual Fin Triple Contact Weather Seal and Arctic Grade Bulb Shaped Bottom Seal with a Dual Contact aluminum retainer.
TruBalance™ Drum System
The patent pending TruBalance™ Drum System provides doors built with a heavy weighted glazed top section with up to an 87% better balance than industry standard.
Standard Hardware &
Standard Hardware Plus
We manufacture very beautiful doors. We also care about saving you the hassle and maintenance for many years to come. We have built our reputation on delivering exceptional quality. Our hardware items are manufactured to the highest standards in the industry.
Find A Dealer Near You!
A door is only as good as its installation. That’s why our doors are only installed by Authorized Dealers.
Their employees are efficient, doing an excellent job despite some scheduling mix-up and delay. Steven Johnson installed my garage door, he is curtious, friendly, wonderful and Hilario came back to install the machine. He did an excellent job also. I appreciate how they took their time explain and answer many of my questions. They provided quality work and they are both very professional. I would highly recommend this company to my friends and family.
Grace Tse
Anchor Doors & Service is a dealer for Richards-Wilcox Garage Doors. We sell both of their Commercial and Residential Lines. R-W has over 100 years in business, and they know how to a produce premium garage door in both quality and beauty in a competitive market. All of our customers that have purchased this product have been more than pleased with the outcome. 5 Stars for Richards-Wilcox Garage Doors
Audrey Rae
This morning, my car was trapped in my garage due to a broken garage door spring. I called RW Garage Door company at 7 am and by 8:15 am, there was a repair person at my home. I am happy to say that my garage door has been fully repaired. Trent was professional and did an outstanding job. Would highly recommend RW Garage Door company for all your garage door needs.
Vicky
Our RW Authorized dealer sales rep, Mara, was excellent in helping us choose the perfect garage door & opener system. The installation, by RW Authorized installer Paul, was done perfectly. He also helped coordinate things with the neighbor so our semi-detached units matched. Pricing was good and we are very pleased.
Bob Geddes
We got garage doors from Richards Wilcox Authorized Dealer. Very professional company and very professional job. You will not regret if you deal with this company. Well done Richards Wilcox.
Kulveet Chahal
Damian, Kyle and Mara were all very professional and fantastic people to deal with. We highly recommend RW and their dealers! In fact, can't recall another company that goes above and beyond like they do. RW DOORS made in Canada! Terrific!
R.G
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